Usage and Conduct Policy

Please read the following terms and conditions carefully and understand them fully because you may not use this site, its contents or information without prior acceptance of these terms and conditions. If you do not understand any part(s) of these Terms and Conditions please obtain legal advice. Use of this site automatically constitutes your acceptance of and agreement to, without modification, these terms and conditions and your waiver of any and all claims against Helen of Troy , Inc., its owners, officers, employees, subsidiaries, affiliates, contractors, licensors and agents arising out of your use of this site or any information, instructions, opinions, recommendations or other materials contained therein.

Submissions: If you transmit or otherwise submit any information or material to us through this site, all remarks, suggestions, ideas, graphics, or other information that you communicate to Helen of Troy , Inc. become and remain our property, even if this agreement is later terminated. You acknowledge that you alone are responsible for any submission you make and that you have full responsibility for the message, including its legality, reliability, appropriateness, originality and copyright. By transmitting or posting any communication or material to this site you agree that Helen of Troy , Inc. and/or any of its subsidiaries, affiliates or licensors:

may use your submission as material for any purpose, including reproduction, transmission, publication, broadcast and posting

has full rights to and exclusive ownership of any and all present and future ideas you submit (including, but not limited to, product or advertising ideas)

can use them for any purpose, without compensating you or anyone else for them and that you will not sue for any use of these or similar ideas

not have to treat any such communication as confidential

You may not add, alter, substitute or amend, partially or in whole, any information contained in this site. You may not e-mail, post, upload or otherwise transmit any unlawful, threatening, harmful, harassing, libelous, defamatory, abusive, obscene, pornographic, profane or otherwise objectionable content or any material of any kind that could constitute or encourage conduct that would be considered a criminal offense or intentionally or unintentionally violate any applicable local, state, national or international law.

Hyperlinks: This site may contain hyperlinks to Web sites operated by third parties. Such hyperlinks are provided for your reference only; Helen of Troy , Inc. does not control such sites and is not responsible for their access or contents. Helen of Troy , Inc.'s inclusion of hyperlinks to such sites does not imply any endorsement of the material contained therein or any association with their owners or operators.

Helen of Troy , Inc.'s performance of this agreement is subject to existing laws and legal process. Nothing contained in this agreement is in derogation of our right to comply with law enforcement requests or requirements relating to your use of this site or information provided to or gathered by Helen of Troy , Inc. with respect to such use.

These Terms and Conditions also consist of the following clauses:


Disclaimer of Warranty and Responsibility

Access to and use of this site and the content is at your own risk. Helen of Troy , Inc. assumes no responsibility for and makes no express or implied warranties or representations about the accuracy or completeness of this site including, but not limited to,

  • the information, text, data,
  • music, sound,
  • artwork, illustrations,
  • photographs, graphics, video,
  • software,
  • links, or

any other materials contained within this site, or of any content of any site or sites linked to this site. Helen of Troy , Inc. also does not endorse or approve any products or information offered at sites you reach through our site.

These materials may have technical inaccuracies, typographical errors and/or omissions and are provided as is and as available without representation, endorsement or express or implied warranty of any kind including, but not limited to,

  • implied warranties of merchantability,
  • fitness for a particular purpose,
  • non-infringement, or
  • that defects will be corrected,
  • that the functional elements contained in the materials will be uninterrupted or error-free,
  • that our sites or the servers that make them available are free of viruses or other harmful components, or
  • that successful results or outcomes will result from properly following any instructions or directions contained in the materials.

Helen of Troy , Inc., at its sole discretion, makes no commitment to, but may at any time, make any updates, modifications, improvements and/or changes to these terms and conditions, or to any information, products or any other materials on this site, at any time with or without any notice.

Exception: in certain states, the law may not allow us to disclaim or exclude warranties, so the above disclaimer may not apply to you.


Limitation of Liability

Neither Helen of Troy , Inc.,. nor any of its owners, officers, employees, subsidiaries, affiliates, contractors, licensors and agents nor any party involved in creating or delivering this site (hereafter referred to as "we" or "us") shall have any obligation or responsibility whatsoever regarding any content derived, obtained, accessed within, through or outside this site or be liable for any special, direct, indirect, incidental, exemplary, consequential, punitive or any other damages, or loss, expense or injury of any kind including, without limitation, lost revenues or profits, goodwill, use, data or other intangible losses arising out of:

  • access to or use of this site or linked sites,
  • inability to access or use this site or linked sites,
  • any errors or omissions in content,
  • failure of performance,
  • line failure,
  • interruption, mis-delivery or delay in operation or transmission,
  • defect, deletion, mis-recording of information,
  • computer virus, or any other matter, whether based on contract, tort, strict liability or otherwise.

Furthermore, we are not liable even if we've been negligent and/or if we or our authorized representative(s) have been advised of the possibility of such damages. No advice or information, whether oral or written, obtained by you by any means from us shall create any warranty of any kind.

Exception: in certain states the law may not allow limitation or exclusion of liability for incidental or consequential damages, so the above limitation may not apply to you. But in any event, our liability to you for all losses, damages, injuries, and claims of every kind (whether the damages are claimed under the terms of a contract, or they're claimed to be caused by negligence or other wrongful conduct, or they're claimed under any other legal theory) will not be greater than the amount you paid to specifically access our site.

If any provision of these Terms and Conditions or agreement is determined to be invalid, unlawful, void or unenforceable, pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then such provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and it will not affect the validity and enforceability of any remaining provisions.


Territory Disclaimer

Helen of Troy , Inc.,. invites United States residents to access and use this Internet site subject to these Terms and Conditions and all applicable laws. This site and all information and other materials contained therein is intended for access and use by United States residents only. Helen of Troy , Inc.,.in no way implies that the materials on the sites are appropriate or available for use outside of the United States. All advertising, information and claims are valid only in the United States unless otherwise specified.

This site may contain references or cross-references to particular Helen of Troy , Inc.,.. products and services that are not, or not readily, available outside of the United States. Any such reference does not imply that Helen of Troy , Inc.,.intends to market such products or services in any country. All access to and use of this site and related actions must be specific to and related to solutions using only products and services Helen of Troy , Inc., markets in the United States unless otherwise specified.


Copyright and Trademarks

Certain trademarks used under license from The Procter & Gamble Company or its affiliates. ThermoScan®, ExacTemp® and Age Precision™ are trademarks of Helen of Troy Limited.

All materials appearing or contained in this website including without limitation all

  • information, data, text, editorial content,
  • names, logos, marks,
  • photographs, video, illustrations, artwork, product and package designs and other graphic materials,
  • promotions, public relations, advertising, and

other contents of this site, are the sole proprietary property of Helen of Troy , Inc.,. its affiliates or licensors in the geographies where Helen of Troy , Inc.,.markets products bearing such trademarks, except as otherwise noted, and are protected from copying, simulation or distribution under national and international trademark, patent, copyright and intellectual property laws and treaties. The use or misuse of these trademarks or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.


A single copy of material published or contained in this site may be displayed and used solely for your personal, non-commercial use, provided you do not (and do not allow any third party to) remove any proprietary notices or delete or change any copyright, trademark, or other proprietary information. You may not otherwise:

  • copy, reproduce,
  • revise, convert, modify,
  • transmit, distribute, disseminate, broadcast, re-post, circulate,
  • upload, download,
  • display, mirror on another server or site,
  • reverse-engineer, create a derivative work of, reverse assemble or otherwise attempt to discover any source code,
  • inline any of the graphics or other material, or
  • rent, sell, assign, sublicense, or otherwise transfer any right to

all or any part of the software or material published on this site without Helen of Troy , Inc.,.'s prior written permission.


Helen of Troy , Inc.,.retains full and complete title to all intellectual-property rights. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent or trademark of Helen of Troy , Inc.,., its subsidiaries, affiliates, licensors or any third party. Except as expressly provided above, nothing contained herein shall be construed as conferring any license or right to any copyright or other intellectual property rights in relation to any information, products or other materials.



Privacy Policy

We value the trust you place in Helen of Troy , Inc., and/or its affiliates (referred to as “Helen of Troy” or “we” or “our”). We want to ensure that you understand what information we gather about you, how we use it, and the safeguards we have in place in order to protect it. If you have additional questions or would like further information on this topic, please feel free to contact us: 1-800-327-7226

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using this website, you agree to this privacy policy. If  you do not agree with our policies and practices, your choice is not to use our website. Helen of Troy may update this policy from time to time. Please visit this page periodically to review the privacy policy. Your continued use of this website after we make changes is deemed to be acceptance of those changes.

Our website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this website or on or through any of its features, use any of the interactive or public comment features of this website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at the number listed above.

Helen of Troy will maintain practices and procedures designed to ensure the security, integrity and confidentiality of customer information. We restrict and limit access to customer information only to those of our employees or authorized service providers who need it to carry out their business functions, and educate our employees about safeguarding customer information and preventing its unauthorized access, disclosure, or use. When credit card information is transmitted online, Helen of Troy uses industry standard security measures called ssl (secure socket layer encryption). While Helen of Troy currently does not collect personally identifiable information about an individual consumer’s online activities over time and across third­party web sites or online services, Helen of Troy also does not respond to web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third­party web sites or online services.

Helen of Troy gathers customer information needed to provide superior service, communicate offers on merchandise and services that we believe will be of interest to you, and to administer our business. In order to best serve you, we may gather information from you in a few instances. First, when you visit our site, we may collect non­personally identifiable information from you. Through the use of computer “cookies” (small pieces of information that are stored by the browser on your hard drive), we collect data, such as your ip address, browser type, domain name, and specific Helen of Troy web pages through which you click. The cookies that are configured by us do not contain any personally identifying information, such as your name, or sensitive information, such as your credit card number. This data is collected automatically, and utilized in aggregate to help us look for trends so that we can improve our website and your Helen of Troy experience. The cookies also allow us to recognize you when you return to our site and to provide you with a customized experience that we feel will be of value to you. Most web browsers allow you to exercise control over cookie files on

Your computer by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. If you do elect to disable the Helen of Troy cookie, please note that you may not be able to take full advantage of a personalized experience at Helen of Troy. Second, we may ask you to voluntarily provide information in a few circumstances. When you purchase items, we will ask you to voluntarily provide certain personally identifiable information, such as, your name, address, telephone number, e­mail address, and credit card number. We need this information to process and fulfill your order and notify you of order status. Other examples of when we may ask you to voluntarily provide personally identifiable information include if you subscribe to our email program (information such as your name and e­mail address), choose to provide us preference information (such as interests, product preferences, and items purchased), or when you enter a sweepstakes or promotion (information such as name, address and telephone number). Additionally, in order to provide you with goods and services designed to meet your needs, we may collect demographic information (such as number of household members, age, and gender), purchase preference information, and mailing lists from third parties. We use this information to customize your experience on our website and to provide you with the most relevant products and services.

Helen of Troy also uses Google Analytics and adwords to compile information collected via cookies in a manner which is helpful to us in analyzing visitors’ use of the site.  Google Analytics also uses this information to place advertisements for our products on other sites that you visit after you visit our website.  These advertisements may be based on the pages you visited during your use of our website.  This information may be shared with other organizations such as advertisers and our partners, who might use it with information about how you use other websites, including to identify shared interests and behaviors across groups of users who visit our (and other) website.  To learn more, visit “how Google uses data when you use our partner sites or apps.” Users may opt out of Google’s use of cookies by visiting Google Analytics opt-out browser add-on.  Users may opt out of third party vendor use of the cookies by visiting the network advertising initiative opt-out page.

Helen of Troy does not rent or sell customer information to outside marketers. In certain circumstances, Helen of Troy may share your customer information with our subsidiaries or affiliates or trusted service providers that need access to your information to provide operational or other support services. To ensure the confidentiality and security of your information, service providers must agree to safeguard your information in strict compliance with our policy. We also may provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the law requires it. In the event of a sale of all or part of one of our businesses, we may share customer information related to that business as part of the transaction.

Helen of Troy may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

Helen of Troy may send you e­mails with promotional offers. If you would no longer like to receive e­mailed special event information, sales notifications or other messages from Helen of Troy, you may contact us at 1-800-327-7226 and your e­mail address will be removed from our marketing list.

You can access your Helen of Troy information obtained through this website by contacting us at 1-800-327-7226.

All website design, graphics, text selections arrangement, and software are copyright 2014, Helen of Troy all rights reserved.

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